Why Should you join us?
At Carolina Hearth & Patio, you'll have the opportunity to be part of a team that is recognized as the best in the area. Our unmatched customer service and expertise have earned us a 4.9-star Google rating and the trust of our community. We take pride in building a workplace where employees stay for the long term because they feel valued, challenged, and supported. We are a high-performing team and expect every new hire to share our commitment to excellence, professionalism, and continuous growth. We also understand that family is one of life's greatest priorities, and whenever possible, we want our team to be present for the moments that matter most—whether that's Donuts with Dads, Biscuits with Moms, school programs, or your child's big game. If you're looking for more than just a job and want to build a career with a company that values integrity, teamwork, excellence, and the importance of family, we'd love to have you on our team.
Job Summary:
We are seeking a dependable, professional, and self-driven Office Assistant to join our team. This position plays an important role in providing excellent customer service and helping the daily operations of the office run smoothly.
The Office Assistant will also be responsible for checking out customers and accurately processing payments, including cash, checks, and credit cards. This position will assist management in multiple areas of the business as needed, including administrative tasks, record keeping, organization, customer follow-up, and other day-to-day office responsibilities.
The ideal candidate should be friendly, organized, professional, and comfortable working independently while also being part of a team. Strong communication, customer service, and computer skills are important. Previous experience with Microsoft Office is preferred.
We are looking for someone who takes initiative, pays attention to detail, can handle multiple responsibilities, and represents the company in a professional and welcoming manner.
Schedule
- Monday–Friday
- 8:45 AM–12:00 PM
- This position will start as part-time, with the potential to develop into a full-time position in the future.
Responsibilities:
- Answering incoming phone calls in a professional and friendly manner
- Taking accurate messages and relaying information appropriately
- Filing and organizing paperwork
- Greeting customers and providing a welcoming experience
- Performing accurate data entry
- Assisting customers in the showroom as needed
- Assisting with customer checkout and processing cash, checks, and credit card payments
- Assisting management in multiple areas of the business as needed
- Helping with administrative tasks, record keeping, organization, and customer follow-up
- Assisting with sales when needed
- Speaking with customers about products and answering basic product questions
- Helping guide customers through the purchasing process
Requirements:
- Professional, friendly, and dependable
- Strong customer service and communication skills
- Comfortable answering phones and speaking with customers
- Ability to take accurate messages and relay information clearly
- Strong organizational and filing skills
- Basic computer and data entry skills
- Microsoft Office experience preferred
- Basic math and accuracy when processing transactions
- Ability to multitask
- Self-driven and able to work independently
- Strong attention to detail
Carolina Hearth & Patio is a locally owned, family-operated business proudly serving Boiling Springs, Spartanburg, Greenville, Cherokee County, and Western North Carolina. We specialize in creating warm, inviting indoor and outdoor living spaces with premium fireplaces, gas logs, wood stoves, grills, smokers, outdoor kitchens, patio furniture, fire pits, propane services, generators, and more. We also offer professional installation, maintenance, and repair services performed by experienced, knowledgeable technicians.
Our showroom features trusted brands and the latest products to help homeowners create spaces where family and friends gather year-round. Whether you're building a new home, remodeling your backyard, upgrading your fireplace, or searching for the perfect grill or patio furniture, our team is committed to helping you find the right solution for your home and lifestyle.
At Carolina Hearth & Patio, we believe exceptional customer service doesn't end with the sale. From expert advice and quality craftsmanship to dependable service after installation, we take pride in building lasting relationships with every customer.
